FAQ (Frequently Asked Questions)

Who are we? Are we a scam?

We are a professional company specializing in the production of jerseys. We have been in the jersey business for several years. All the jerseys you see on our website are available and sourced from the same factory as official jerseys. You can place your order directly. Learn more by clicking About Us.

Why are your jerseys so cheap? Is the quality guaranteed?

As the manufacturer, we eliminate middlemen and directly serve consumers, allowing us to offer the lowest prices in the jersey market while ensuring product quality.

What is your after-sales service? Can I return a jersey?

In principle, everyone can return a jersey, and we will send you a new one. However, due to the high cost of international shipping, we do not recommend customers to return jerseys. If there is a genuine issue with the jersey’s quality, we will provide reasonable compensation. If you have any questions during the purchase process, you can contact our customer service. Click Contact Us if you need assistance from our customer service.

How can I track my order?

After we ship your order, you will receive an email containing the tracking number once it is scanned by the logistics provider.

Click “Track Order” in the top navigation menu on our website.

Enter your tracking number, and you will get the latest logistics information about your package.

What are the shipping fees?

We offer free delivery services for over $30. If your order is less than $30, you will need to pay at least $5 for shipping.

What is the shipping time?

Processing time: Your item will be shipped within 3-7 business days.

Shipping time: USA/UK/Germany/France/Italy/Canada/Australia/Mexico: 7-15 business days, all other countries: 20-30 business days.

What payment methods are available?

PayPal

Credit card

Debit card

You can choose one of these methods for payment.

Thank you for your support and understanding! If you have any other questions, please feel free to contact our customer service team.